Privacy Policy

About Us

DevOam is a freelance web and mobile development service. This policy explains how we collect and use your personal data.

Data We Collect

We collect information you voluntarily provide through:

• Contact form (name, email, phone, company, message)
• Consultation booking system (name, email, phone, time slots)
• Live chat (messages, preferences)
• Navigation and analytics cookies

How We Use Your Data

Your personal data is used exclusively to:

• Respond to your contact requests and quotes
• Schedule and manage your consultations
• Send you information about our services
• Improve our website and services
• Comply with legal obligations

Third-Party Services

Our website uses the following services that may collect data:

• Web3Forms: secure contact form processing
• Google Analytics: website traffic analysis (anonymized data)
• Web hosting: secure data storage

Cookies and Similar Technologies

We use cookies to:

• Analyze website usage (Google Analytics)
• Remember your browsing preferences
• Improve your user experience
• Enable live chat functionality

Data Sharing

As a freelance service, we never sell your data. We only share it:

• With your explicit consent
• With our technical service providers (hosting, email)
• When required by law or court order

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.

Data Retention

We retain your personal data only for the time necessary for the purposes for which it was collected:

• Contact requests: 3 years maximum
• Consultation data: duration of business relationship + 3 years
• Analytics cookies: 26 months maximum

Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Contact and Rights Exercise

For any questions about this privacy policy or to exercise your rights, contact us:

• Email: devoam5@gmail.com
• Phone: +212 772321613
• Response time: 30 days maximum

Policy Updates

This policy may be updated. Important changes will be notified by email or through a website notification.

Last updated: December 2024